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Columbia Reviews

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Overall Rating

5.0
13 Reviews
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About Columbia

Columbia.com is the official website of Columbia Sportswear, a company that specializes in outdoor clothing, outerwear, and accessories. They offer a wide range of products for men, women, and kids, including shoes, bags, and gear. Columbia is known for its innovative products and sustainable manufacturing practices. They have a product line called OutDryâ„¢ Extreme ECO Collection, which is their first waterproof-breathable rainwear made with no intentionally added PFCs. The collection includes rain jackets, insulated and down jackets, as well as running and hiking shoes. They also have a program called ReThreads that encourages consumers to bring in their used clothing and shoes to Columbia retail stores to be given a new life. Unwearable items are reused for products like cleaning cloths or recycled into fibers for new products such as insulation, carpet padding, stuffing for toys, and even new fabrics. Columbia also offers warranty services for their products.

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Columbia Customer Reviews (13)

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Lorenzo Endrizzi
Lorenzo Endrizzi
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Feb 15, 2023
Viktor Angyal
Viktor Angyal
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Feb 14, 2023
Katherine Simmons
Katherine Simmons
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Feb 14, 2023
Marius Jørgensen
Marius Jørgensen
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Feb 12, 2023
Diana Trommler
Diana Trommler
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Feb 12, 2023
Robert Roy
Robert Roy
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Feb 12, 2023
Joachim Simonsen
Joachim Simonsen
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Feb 11, 2023
Brian Hamlin
Brian Hamlin
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Feb 11, 2023
Jane Sosa
Jane Sosa
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Feb 11, 2023
Jessie Jones
Jessie Jones
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Feb 10, 2023

Columbia Customer’s Q&A

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Columbia Features and Benefits

Columbia Sportswear Company is a global leader in the design, sourcing, marketing, and distribution of outdoor and active lifestyle apparel, footwear, accessories, and equipment. The company connects active people with their passions.

Key features and benefits of Columbia.com include:

  • Wide Range of Products: Columbia specializes in producing and selling a wide range of footwear, sportswear, and outdoor clothing items. It offers a wide range of styles for males, females, and children, as well as a range of prices for each category.

  • Quality and Affordability: The quality and affordability of their products are unmatched in the industry. Their dedication to providing their customers with the required safety while enjoying the great outdoors is commendable.

  • Global Presence: Columbia operates 13,000 retail outlets worldwide and exports its clothing to over 72 countries. It is one of the largest clothing businesses in the world.

  • Strategic Priorities: The company is committed to driving long-term sustainable profitable growth. It aims to accelerate profitable growth, create iconic products that are differentiated, functional and innovative, drive brand engagement through increased, focused demand creation investments, and enhance consumer experiences by investing in capabilities to delight and retain consumers.

  • Core Values: The company's core values include enjoying an active life, competing to win, relentless improvement, culture of honesty, respect & trust, and doing the right thing for consumers, customers, employees, the company, and communities.

About columbia.com Prices and Cost?

On columbia.com, you can find a variety of items on sale. For instance, the Women's Delta Ridge™ Down Hooded Jacket is available for $90.00, reduced from $180.00. The Women's Hexbreaker Elite™ Down Jacket is on sale for $165.00, down from $330.00. The Women’s Minx™ Mid III Boot is priced at $70.00, originally $140.00. The Women's Kick Turner™ II Insulated Pants and the Women's Bugaboo™ Omni-Heat Insulated Ski Pants are both available for $70.00, reduced from $140.00 and $120.00 respectively. The Women's Heavenly™ Long Hooded Jacket is on sale for $80.00, down from $160.00. The Women's Powder Lite™ Mid Jacket is priced at $70.00, originally $200.00. The Women's Benton Springs™ Full Zip Fleece Jacket is available for $22.50, reduced from $65.00. The Women's Joy Peak™ Mid Insulated Hooded Jacket is on sale for $108.00, down from $180.00. Please note that these prices are subject to change and may vary depending on the time of purchase.

About columbia.com Payment Method?

Columbia.com offers several payment methods. They have partnered with Klarna, an alternate payment method that lets you shop now and split your full purchase into four interest-free payments. Your first installment gets collected when your order is processed, and the remaining three are automatically charged to your debit or credit card every two weeks. In addition to Klarna, they accept the following payment options: Visa, Mastercard, American Express, and Visa Electron. The payment is charged when your order is dispatched. If your order includes multiple deliveries, you'll see a charge for each item as it goes out. They place an initial authorisation for the amount of the entire order when you place it—this is a temporary hold on funds that will automatically drop off within a few days. You can only use one credit/debit card per order, but you can combine a gift card payment with a credit card payment.

Columbia FAQs

FAQ

Columbia Alternatives

Here are the top 10 alternatives to Columbia Sportswear:

  1. Arc’teryx: A Canadian brand known for its high-quality outdoor gear for skiing, hiking, and mountaineering.
  2. Helly Hansen: Founded in 1877 in Norway, this brand has been creating outdoor gear for around 145 years.
  3. Jack Wolfskin: Another great alternative that offers a wide range of outdoor clothing and equipment.
  4. The North Face: A popular brand that offers a variety of outdoor gear, including jackets, backpacks, and footwear.
  5. Patagonia: Known for its commitment to sustainability, Patagonia offers a range of outdoor clothing and gear.
  6. Berghaus: A British brand that offers a variety of outdoor clothing, footwear, and equipment.
  7. Eddie Bauer: An American brand that offers a wide range of outdoor clothing, footwear, and gear.
  8. Fjällräven: A Swedish brand known for its durable and functional outdoor gear.
  9. Mammut: A Swiss brand that offers a wide range of outdoor clothing and equipment.
  10. 66° North: An Icelandic brand known for its high-quality outdoor clothing and gear.

These brands offer similar products to Columbia, with a focus on quality, durability, and functionality. They also share Columbia's commitment to sustainability and innovation in their product design and manufacturing processes. Please note that the prices and availability of products may vary between these brands and Columbia.

FAQ

What is Columbia's return policy?

Columbia offers a 60-day return policy for items purchased from their website or retail stores. The item must be in its original condition with tags attached.
FAQ

What is Columbia's warranty policy?

Columbia offers a limited warranty on their products against manufacturing defects for the lifetime of the product. Proof of purchase is required for warranty claims.
FAQ

How do I file a warranty claim with Columbia?

To file a warranty claim, customers should contact Columbia's customer service team and provide proof of purchase and details of the defect.
FAQ

Does Columbia offer free delivery?

Yes, they offer free shipping solely for their members on all orders.
FAQ

What payment methods does Columbia accept?

Columbia accepts major credit cards, PayPal, and Klarna as payment methods.
FAQ

Can I use PayPal to pay on Columbia.com?

Yes, you can use PayPal to pay on Columbia.com. When you select PayPal in the checkout process, you will be directed to the PayPal page where you can log into your account to confirm the payment or create a new PayPal account if you are not yet registered. Registering for PayPal is free. You simply need to set up your account once and connect it to your credit card or bank account.

FAQ

How can I find a Columbia store near me?

You can find a Columbia store near you by visiting the Columbia Sportswear website and using their Store Locator feature. You just need to enter your ZIP Code or City/State in the search bar, and it will show you the nearest Columbia stores. If you're on a mobile device, you can also use the Use my Location feature for automatic location detection. Please note that the availability of products may vary by store. If you need more specific help, please let me know!

FAQ

columbia.com Return Policy?

Columbia.com has a detailed return policy. They will gladly accept returns on all purchases made on their website which are in original condition; unworn with tags attached and for footwear with the original box in new condition. Returns are accepted within 60 days of the purchase date. You can bring your return to your nearest UPS dropoff location. When returning items to a Columbia store, please present your Order Confirmation email. Parcels can only be returned from the country where they were delivered. Once they receive your package, their team will verify its contents, inspect it to ensure it is unworn and in original condition. They will then send the credit back to your financial institution within 7-10 business days. Please note direct exchanges of their products are not possible at this stage. If you need a different size or colour, you will need to return the item back to them for a refund, and then place a new order.

As for the shipping policy, standard shipping is typically via UPS ground but may vary. They reserve the right to substitute another carrier of equal or lesser cost to deliver your order. If expedited shipping is required, please select that as your shipping choice. All shipping charges are the responsibility of the customer. They do not ship internationally. Attempting to place an order on their US website and entering an international shipping address will cause the order to be canceled or stuck. They do not accept responsibility for orders lost in shipping due to using an international shipping address on their US website.

FAQ

What is the contact information of Columbia.com?

Here is the contact information for Columbia Sportswear Company:

  • Andrew Burns, Vice President of Investor Relations and Strategic Planning, can be reached at aburns@columbia.com. His phone number is 503-985-4112.
  • For media inquiries, you can contact Mary Ellen Glynn, Director of Corporate Communications, at mglynn@columbia.com. Her phone number is 503-985-1513.
  • If you need customer support, you can reach out to them via chat or phone. Their chat service is available from Monday to Friday, 5am-8pm PT, and Saturday to Sunday, 6am-6pm PT. Their phone number for customer support is (800) 622-6953.
FAQ

How can I track my order on Columbia.com?

To track your order on Columbia.com, you can follow these steps:

  1. Use the order status link to track your package. You will need your email address, order number, and billing zip code to track your package.
  2. If you have an account, click on "My Account" at the top of the page and click on "Order History". Once you click on the correct order, you click on "Ship Details" and you will be able to track your package.
  3. When your order ships out, you will receive an email confirmation with your tracking number. If you click on your tracking number, this will link with the mail carrier so you can track your package.

Please note that these steps are subject to change as per Columbia's website updates. Always refer to the official website for the most accurate information.

FAQ

About columbia.com Popular Products and Services?

Columbia.com is known for its innovative products and best-selling clothes. They focus on breakthrough product design and sustainable manufacturing practices to reduce their impact on the environment. Some of their popular products include the OutDryâ„¢ Extreme ECO Collection, which is their first waterproof-breathable rainwear made with no intentionally added PFCs. This collection includes rain jackets, insulated and down jackets, as well as running and hiking shoes. They also have a program called ReThreads that encourages consumers to bring in their used clothing and shoes to Columbia retail stores to be given a new life.

In terms of clothing, some of their best sellers include the Men’s PFG Tamiami™ II Short Sleeve Shirt, the Women's Heavenly™ Long Hooded Jacket, and the Men's Steens Mountain Full Zip Fleece Hoodie. They also offer a product finder feature on their website to help customers find their perfect outdoor gear.

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